A number of people have expressed interest in how we use Clean Language in Sales, so I thought it would be helpful to occasionally discuss specific scenarios, to give a feeling of what it is like in practice. One of my frustrations with the sales arena is that people take techniques that work in one …
There’s an article in The Guardian today about music in the office. I find this kind of discussion fascinating because it is essentially a neurodiversity problem – what works for one person’s brain doesn’t work for another. As a rule, we humans are very prone to assume everyone else’s experience of the world is the …
Following last week’s post describing a sales meeting, I’ve been asked why I don’t start the meeting out by asking the prospect for permission to do things in a different way. The idea being that after explaining my view that the traditional sales meeting setup doesn’t serve anyone, I’d get their buy-in to running the …
People have expressed interest in how we use Clean Language in sales, so I thought it would be helpful to occasionally discuss specific scenarios, to give a feeling of what it is like in practice. I’ve described one meeting of perhaps 20 we’ll have with this company over the next 2 years. In retrospect, it …
I believe there are moments that happen every day in organisations, moments that dramatically undermine a company’s success, but are hardly noticed. That moment is when innovation and creativity is crushed beneath contempt, rather than fertilised by curiosity. Contempt is the hidden killer of success and yet we’re all guilty. An example I was attending a …
There’s been some discussion in the Clean Language groups about how to promote Clean. I see Clean as a disruptive innovation, and as such you can use various frameworks from the Technology sector for inspiration. One that I’m particularly fond of is the Technology Adoption Lifecycle popularised by Geoffrey Moore. Rather than write a long …
I just gave a presentation at the International Clean Conference 2015 on our use of Clean Language and Systemic Modelling.
James Lawley needed a case study of modelling an expert for one of his courses. So in a side room at the Clean Conference in 2015 we sat down for a brief chat. I wasn’t expecting this to be useful for us, but in fact it is a great training tool and we use this …
Over the May bank holiday weekend I attended “Adventures in Clean” and thought it was worth writing up. Why I attendedI really wanted to go because it featured what I view as some of the rockstars of the Clean world: James Lawley Penny Tompkins Caitlin Walker Marian Way Shaun Hotchkiss I’ve done Systemic Modelling with …
