Clean in Sales – Starting a Sales Meeting

by | Oct 10, 2016 | Clean Language, Sales

Following last week’s post describing a sales meeting, I’ve been asked why I don’t start the meeting out by asking the prospect for permission to do things in a different way. The idea being that after explaining my view that the traditional sales meeting setup...

Clean in Sales Example – The Big Meeting

by | Oct 5, 2016 | Clean Language, Sales

People have expressed interest in how we use Clean Language in sales, so I thought it would be helpful to occasionally discuss specific scenarios, to give a feeling of what it is like in practice. I’ve described one meeting of perhaps 20 we’ll have with this company...

Contempt vs Curiosity at Work

by | Mar 24, 2016 | Clean Language, Culture, Innovation

I believe there are moments that happen every day in organisations, moments that dramatically undermine a company’s success, but are hardly noticed.  That moment is when innovation and creativity is crushed beneath contempt, rather than fertilised by...

Clean Language and the Adoption Lifecycle

by | Sep 11, 2015 | Clean Language

There’s been some discussion in the Clean Language groups about how to promote Clean. I see Clean as a disruptive innovation, and as such you can use various frameworks from the Technology sector for inspiration. One that I’m particularly fond of is the...

Modelling a Clean Sales Meeting

by | Jun 7, 2015 | Clean Language, Sales

James Lawley needed a case study of modelling an expert for one of his courses. So in a side room at the Clean Conference in 2015 we sat down for a brief chat. I wasn’t expecting this to be useful for us, but in fact it is a great training tool and we use this...